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Return and Refund Policy

🛍️ Returns

  • Return Window: Items can be returned within 14 days of delivery.
  • Eligibility: To be eligible for a return, items must be:
    • Unworn, unwashed, and in original condition
    • With tags still attached
    • In original packaging (if applicable)
       

💸 Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval status.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable, unless the return is due to a defect or mistake on our part.
     

🔄 Exchanges

  • At this time, we don’t offer direct exchanges. Please return the item and place a new order for the correct size or color.
     

❗Non-Returnable Items

  • Items marked as final sale
  • Gift cards or custom-made pieces
     

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of your return without it.
     

📩 Need Help?

If you received a faulty or incorrect item, or just have a question, contact us at contact.thedumplingclub@gmail.com within 7 days of delivery—we’ll make it right.

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