🛍️ Returns
- Return Window: Items can be returned within 14 days of delivery.
- Eligibility: To be eligible for a return, items must be:
- Unworn, unwashed, and in original condition
- With tags still attached
- In original packaging (if applicable)
💸 Refunds
- Once we receive and inspect your return, we’ll notify you of the approval status.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Shipping costs are non-refundable, unless the return is due to a defect or mistake on our part.
🔄 Exchanges
- At this time, we don’t offer direct exchanges. Please return the item and place a new order for the correct size or color.
❗Non-Returnable Items
- Items marked as final sale
- Gift cards or custom-made pieces
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of your return without it.
📩 Need Help?
If you received a faulty or incorrect item, or just have a question, contact us at contact.thedumplingclub@gmail.com within 7 days of delivery—we’ll make it right.
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